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Jonathan Townley

  • Total activity 24
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Activity overview

Latest activity by Jonathan Townley
  • Jonathan Townley commented,
    Official comment
    1. Community
    2. General App Questions
    3. Bull

    Hi Josh,When you buy the RadarScope app, you should be able to download it again on a new device without having to pay again, as long as you're using the same account (like your Apple ID or Google ...

  • Jonathan Townley commented,
    1. Community
    2. General App Questions
    3. Download Questions

    Hi Joey,To use the base Microsoft app, you'll need to purchase it for a one-time fee of $29.99. If you already have a RadarScope Pro Tier Two subscription on your phone, you can use your RadarScope...

  • Jonathan Townley commented,
    Official comment
    1. Community
    2. General App Questions
    3. Download Questions

    Hi Andre,The base app itself must be purchased separately for each platform. If you have a RadarScope Pro Tier Two subscription, you can use your account to access premium features on multiple plat...

  • Jonathan Townley commented,
    Official comment
    1. Community
    2. General App Questions
    3. Yellow Circles

    Hi John, Those are derived contours that indicate the estimated hail size. You can use the inspector tool to show the estimated hail size within these contours. The data are available via a RadarSc...

  • Jonathan Townley commented,
    Official comment
    1. Community
    2. Troubleshooting
    3. RadarScope Version 5.3.1

    Hello! You can still access Spotter Network features on the RadarScope app. The steps to access these features vary depending on your platform. You can view the detailed instructions here: https://...

  • Jonathan Townley commented,
    Official comment
    1. Community
    2. Troubleshooting
    3. Windows desktop version available?

    Hi Dan! Yes, we do have a Windows version of RadarScope available. When purchased, the app is tied to the app store account that made the purchase. The RadarScope base app is available to purchase ...

  • Jonathan Townley commented,
    Official comment
    1. Community
    2. General App Questions
    3. Deploying RadarScope Pro Tier One with Apple Business Manager and JAMF

    Hi Andrew, Apple supports app purchases through that mechanism, but they don’t support in-app purchase subscriptions. With Apple Business Manager, you can only use the base app features without a s...

  • Jonathan Townley commented,
    Official comment
    1. Community
    2. General App Questions
    3. GPS icon

    Good Day! The arrow is designed to point in the direction your device is facing. It uses your smartphone's built-in magnetic field sensor to determine your location in relation to the magnetic field.

  • Jonathan Townley commented,
    Official comment
    1. Community
    2. General App Questions
    3. Posting number of active warnings

    Hi Greg, Yes, the RadarScope app does show the number of active severe thunderstorm and tornado warnings. Click the alert badge to reveal the number of active warnings, watches, statements, and con...

  • Jonathan Townley commented,
    Official comment
    1. Community
    2. Troubleshooting
    3. How to see the precipitation on the radar using a Mac computer?

    Hi Thomas, Thank you for using RadarScope. Does the issue persist when another radar site is selected, a different radar product is selected, or after changing the radar data provider (RadarScope v...