Download error

Having issues with Radarscope Pro not showing any data. Comes up with error "Download Error, an error occured downloading radar product. I've restarted my device, uninstalled radarscope and reinstalled. Still doesn't fix issue. Please help
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Comments

3 comments
  • Official comment

    Hey Damon,

    We are aware of an issue that caused the following products to generate a Download Error: Digital Reflectivity, Digital Velocity, Digital One-Hour Difference, Digital Storm-Total Difference, Classic Storm Relative Velocity, and Classic Echo Tops

    This issue should be resolved now in iOS/macOS/Android/Windows, in version 4.6 of the app that was released this week.

  • I get that error on Kansas City, MO but if I go to Kansas it will work on Topeka, KS I prefer Kansas City what can I do

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  • Hi Larry, 

    The KEAX - Kansas city radar is currently down for maintenance. Looks like ETA for it to be back online is Nov. 23. 

    This article may be helpful: https://radarscope.zendesk.com/hc/en-us/articles/4411219111314

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