Download error

Having issues with Radarscope Pro not showing any data. Comes up with error "Download Error, an error occured downloading radar product. I've restarted my device, uninstalled radarscope and reinstalled. Still doesn't fix issue. Please help
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Comments

4 comments
  • Official comment

    Hey Damon,

    We are aware of an issue that caused the following products to generate a Download Error: Digital Reflectivity, Digital Velocity, Digital One-Hour Difference, Digital Storm-Total Difference, Classic Storm Relative Velocity, and Classic Echo Tops

    This issue should be resolved now in iOS/macOS/Android/Windows, in version 4.6 of the app that was released this week.

  • I get that error on Kansas City, MO but if I go to Kansas it will work on Topeka, KS I prefer Kansas City what can I do

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  • Hi Larry, 

    The KEAX - Kansas city radar is currently down for maintenance. Looks like ETA for it to be back online is Nov. 23. 

    This article may be helpful: https://radarscope.zendesk.com/hc/en-us/articles/4411219111314

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  • Dear RadarScope Team,

    I am reaching out to inquire about the availability of the RadarScope application for Android devices in India. Despite my interest in utilizing your app, I have been unable to install it on my Android device.

    Could you please clarify if the application is currently supported for Android users in India? If not, are there any specific reasons for the unavailability, or any potential plans to make it accessible in the future?

    I look forward to your response and any guidance you can provide regarding this matter.

    Thank you for your time and assistance.

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